We have a 100% Happiness/Money back Guarantee on all our products. We love what we do, but if you don't we offer a complete 100% money back guarantee. No questions asked, no hassle, we promise. Our refund process is easy:
- Contact us by email, phone or here within the first 30 days of receiving your products and our amazing customer support team will help you organise a refund. We would love to hear your feedback on what you didn’t like as this will help us improve our brushes even more but also understand if you don’t want to share it.
- Post your products to: The Happy Hair Brush, PO Box 501, Mosman NSW 2088, Australia.
- Please forward your proof of return to email@example.com. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
- If you paid customs and local country tax, email us the receipts.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If the refund has been approved, our amazing customer support team will happily refund every cent you spent including:
- The purchase price
- Shipping to send from us to you
- Shipping costs to return the products
- Any customs and local county tax
You will receive a refund to the payment method that you used to place your order; this usually happens within 14 days. Your busy life doesn't need another thing to worry about, so we make it as easy as possible. Promise xxx